Last updated: 25 August 2026
Data controller
La Fenice Agenzia Immobiliare di Gravano Fabiano, Via Toce 83, 28844 Villadossola (VB), P. IVA 02586380038, REA VB-206684. Contact: +39 328 488 2238, lafeniceagenz@hotmail.com.
Data processed
When you submit a contact form, the site collects your name, telephone number and/or email address, message, any property reference, language and request date. Technical systems may also process the date, time and requested page for operation and abuse prevention. To limit automated submissions, only a pseudonymous identifier derived from the network address and time window is stored; it is not used for profiling and is deleted at the first retention check after expiry.
Contact statistics
The site records, without profiling, whether a telephone, email, WhatsApp or form contact action was used, together with the page path only, any property reference, language and, where available, the referring domain. Full URL parameters are not stored. No advertising profiles are created and no cookies are used for this measurement.
Restricted-area technical cookie
The management dashboard uses only a technical session cookie required to keep the owner signed in after authentication. It is protected, unavailable to page scripts, expires automatically and is not used for advertising or profiling.
External services
Telephone, email and WhatsApp buttons open third-party services selected by you and governed by their own notices. Listing photographs may be served by this site or by the controller's technical archives.
Purposes and legal basis
Data supplied voluntarily is used to answer your property enquiry and take pre-contractual steps at your request. Essential technical data and statistics are processed for the controller’s legitimate interests in security, service operation and assessment of contact channels. No automated decision-making or profiling is carried out.
Recipients and security
Data may be accessed by the controller, authorised staff and strictly necessary technical providers governed in accordance with applicable law. The management dashboard is protected and restricted to the agency owner.
Retention
Retention checks run automatically while the site or dashboard is active. Contact statistics older than 13 months, archived enquiries not updated for more than 24 months and security logs older than 36 months are deleted. Active matters may be kept as necessary for the transaction, legal obligations or the protection of rights.
Your rights
You may request access, correction, erasure, restriction, applicable portability or object to processing by contacting the controller. You may also lodge a complaint with the Italian Data Protection Authority.